Privacy policy

We have made our privacy policy available below to better serve those who are concerned with how their ‘personally identifiable information' (PII) is being used with WordPay.

Valid from March 26, 2021.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information in accordance with our website.

What personal information do we collect?

To use WordPay, you need to create an account. When you create an account, you must give us information about your first name, last name, and email. Also, you can voluntarily choose to add your address and telephone number to your account (profile). Of course, both are optional.

If you want to refill your account or sign up for some of our other solutions, such as automatic account re-fill, you must also inform us of your address, telephone number, and payment information.

You may associate your payment information, including credit or debit card, card expiration date, CVV / CVC code, and billing address, in connection with purchasing or signing up for our products and solutions.

When do we collect information?

We collect information when you sign up with WordPay; use WordPay in relation to our media partners and our web pages.

How do we use your information?

We use your contact information, including email and phone number, to verify your account and secure it and our systems. It helps you avoid spam, scams, and abuse.

If you send us an email or communicate with one of your employees through a support function, we use your contact information in the correspondence so we can improve the experience for you.

We collect data about you through your purchases and interactions with our widget, websites, and applications, so we can enhance your experience, conduct statistical analysis and help our media partners to increase their journalistic reach and revenue from content accessible via pay per content or donations.

How do we protect user information?

We protect user information in a variety of ways. Your account information, as all transactions between your device, such as a mobile phone or PC, are encrypted and anonymized. If a third party accesses your device, they will only see your account status, i.e., how much you have in your account.

We conduct cross-device personalization so that we can authenticate your identity for added security. When you log into WordPay in a browser or device, we will associate that browser or device with your account. We associate your account with all the devices and browsers you use. This makes it easier for you to use our solutions and prevent your account from being misused.

Payment information is securely stored and encrypted on WordPay-approved servers by our payment provider.

Do we use cookies?

Yes. A cookie is a small piece of data stored on your computer or mobile device. We use cookies, like most other online solutions, to collect information about you and your device so you can feel safe when using our solutions.

Our solutions require that you accept our cookies. We use both permanent and session cookies. They help ensure that you are always logged into our system and can easily use your account across media websites and applications. They remember your account settings so that we can optimize your security using our solutions.

How does WordPay use cookies?

We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, and provide you with essential features and services that improve your online experience at WordPay. Examples include:

  • Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as a WordPay member, and provide other customized features and services.

  • Keeping track of your specific preferences. This allows us to honor your likes and dislikes, such as whether you would like to receive marketing emails.

  • Conducting research and diagnostics to improve WordPay's content, products, and services.

  • Preventing fraudulent activity.

  • Improving security.

  • Reporting. This allows us to measure and analyze the performance of our services.

WordPay cookies allow you to take advantage of some of WordPay's essential features. For instance, if you block or otherwise reject our cookies, you may not be able to purchase credits, checkout, or use any WordPay products and services that require you to sign in.

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

Log data

When you use our solutions on the (third-party) media sites associated with WordPay's solutions, we receive log data that tells us how your visit went. We use the information to understand the use of our solutions better, to improve the security of our platform, and to provide you with a better experience the next time you use WordPay.

All log data is anonymized and aggregated in connection with the collection and, therefore, cannot be associated with you as a person, including with your name, email, telephone number, or address. We receive the information, for example when you:

  • Visit our web pages

  • Log on to our solutions

  • Viewing and interacting with emails from us

  • When you activate a purchase with our solutions

  • Visit a media website that uses our solutions

The information includes:

  • IP address

  • Browser type

  • Operating system

  • Pages you visit on media pages

  • Location (location)

  • Mobile company

  • Device information, such as device ID

  • Search terms used to reach our service

  • Cookie information

Some of this information is collected for non-registered users as well.

We collect information from these third parties:

  • Telecommunications providers (to validate your account)

  • Financial service providers (to ensure payments)

Information we share

WordPay is designed to provide quick access to content across web pages and applications. In very few areas, we share your private information. We share your information so that we can maintain our solutions or comply with applicable law. In all other cases, you can control whether you want to share additional information with our partners or us.

We share your personal information with your acceptance, for example, when you allow a third-party application or website to access your data. It typically happens when you buy access to content on a media website or in their applications.

In connection with purchases, we always share your name and email. Some countries require that we also share your address to which your debit card is associated. Some media will also require you to share your phone number so that they can better serve you if you encounter problems with your purchase.

External service providers

WordPay uses multiple service providers that enable the operation of our solutions. We use them to host our solutions, handle our support of you if you have questions, and to understand our users and their needs better.

We share or store your personal information from time to time with and with our service providers (e.g. payment services providers for billing). We share your information under applicable law at all times and following this Privacy Policy. We ensure that our service providers only use your data securely and following our instructions.

Authorities and regulatory compliance

It is in our and users' interest that we ensure the safety and stability of our solutions at all times. Therefore, WordPay may, at any time, remove media or users from our solutions/platforms if they misuse or otherwise damage WordPay's reputation.

Changes in ownership of WordPay

In the event that WordPay becomes involved in a bankruptcy, merger, acquisition, reorganization, or asset sale, your personal information may be sold or transferred as part of the transaction. This Privacy Policy will apply to the transfer of your information to the new entity.

Non-personal information (washed data)

We share non-personal information, data that is aggregated and washed with media companies we have a contractual relationship with and that offer WordPay’s services. The information may include: how many times an article is purchased and how popular various content categories are on the media pages.

Kids and WordPay

WordPay is made for children. Users must be old enough to consent to the processing of their data. Rules of consent follow the laws of the respective countries of the users.

Global conditions and users' privacy

If users travel outside their normal area, they allow WordPay to transfer their data to data centers closer to their new area. We comply with the principles for the collection, use, sharing, and retention of personal data from the EU and set out in the EU-US Privacy Shield Principles.

Other information or questions

If you have any questions about our privacy policy, please feel free to contact us at wordpay.io/privacy/contact or by writing to the address below

WordPay ApS Att: Data Protection Holmbladsgade 133 2300 Copenhagen S Denmark